1. Introduction
Welcome to QA Masterclass ("we," "us," or "our").
QA Masterclass is an online learning platform offering educational content related to software testing, quality assurance, test automation, and software quality engineering.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, create an account, purchase a subscription, access educational content, or otherwise use our services.
We are committed to handling personal information responsibly and in accordance with applicable privacy and data protection laws.
By using our services, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will request it separately.
2. Information We Collect
The information we collect depends on how you use QA Masterclass.
2.1 Account Information
When you register or maintain an account, we may collect:
- Name or display name.
- Email address.
- Authentication identifiers and account credentials, stored or processed using appropriate security measures.
- Account preferences and profile information you choose to provide.
If you sign in through a third-party authentication provider, we may receive the account information that provider makes available according to your authorization and its privacy practices.
2.2 Learning and Usage Information
To provide and improve the educational experience, we may collect:
- Courses, lectures, and learning resources accessed.
- Quiz attempts, answers, scores, and completion status.
- Learning progress and activity history.
- Saved preferences and other interactions with learning features.
We use this information to provide learning functionality, maintain progress records, and improve the quality and usability of our services.
2.3 Payment and Subscription Information
When you purchase a paid product or subscription, we may receive or process information such as:
- Subscription plan and billing status.
- Transaction identifiers and payment status.
- Purchase amount, currency, and transaction dates.
- Billing-related information made available by our payment provider.
- Refund, cancellation, and subscription renewal records.
Payments may be processed by Paddle, which may act as the merchant of record for applicable transactions.
Payment card details are handled by the applicable payment provider according to its security practices. We do not intentionally store complete payment card numbers or card security codes on our own application servers.
2.4 Technical and Security Information
When you access our website, certain technical information may be collected automatically, including:
- IP address and approximate location derived from it.
- Browser type, operating system, and device information.
- Requested pages, timestamps, and referral information.
- Error reports, diagnostic data, and performance information.
- Security events, authentication attempts, and suspicious activity indicators.
This information may be collected through our hosting infrastructure, application code, security controls, and any monitoring services we actually use.
We aim to limit collection to information reasonably necessary for operating, maintaining, and securing the platform.
2.5 Communications
If you contact us for support or submit feedback, we may collect your email address, message contents, and information needed to investigate and respond to your request.
Please avoid including passwords, payment card details, or other unnecessary sensitive information in support communications.
3. How We Use Information
We may use personal information for the following purposes:
- Creating and maintaining user accounts.
- Authenticating users and protecting account security.
- Delivering lectures, quizzes, templates, and other educational services.
- Recording learning progress and assessment results.
- Processing purchases and managing subscriptions.
- Providing receipts, purchase confirmations, and billing-related notifications.
- Responding to support requests.
- Detecting fraud, abuse, unauthorized access, and technical problems.
- Maintaining, troubleshooting, and improving the platform.
- Meeting applicable legal, tax, accounting, and regulatory obligations.
- Establishing, exercising, or defending legal claims where necessary.
We do not use personal information for purposes incompatible with the purposes described here without providing any notice or obtaining any consent required by law.
4. Legal Grounds for Processing
Where applicable law requires a legal basis for processing personal information, we rely on the basis appropriate to the activity, which may include:
- Contract: To create your account, deliver purchased services, manage subscriptions, and provide requested features.
- Legitimate interests: To maintain security, prevent fraud, troubleshoot issues, and improve our services, where these interests do not override your rights.
- Consent: Where you have provided consent for activities that require it, such as certain optional cookies or marketing communications.
- Legal obligations: To comply with applicable laws, financial recordkeeping requirements, lawful requests, and other legal duties.
You may withdraw consent where processing relies on consent. Withdrawal does not affect processing lawfully carried out before withdrawal.
5. Cookies and Similar Technologies
Our website may use cookies, local storage, or similar technologies to support functionality and security.
Depending on the features enabled, these technologies may be used to:
- Maintain authentication sessions.
- Remember user preferences.
- Support security and fraud prevention.
- Measure website performance or usage, if analytics tools are enabled.
Strictly necessary technologies may be required for the website to function. Where required by law, we will obtain consent before using non-essential cookies or similar technologies.
You can manage available cookie preferences through our website, if provided, and adjust cookie settings in your browser. Blocking certain technologies may affect website functionality.
We do not claim to use advertising cookies, analytics services, or tracking technologies unless those tools are actually implemented.
6. How We Share Information
We may share personal information with the following categories of recipients when necessary and appropriate.
6.1 Hosting and Infrastructure Providers
Our website may use Vercel for hosting and application delivery. Infrastructure providers may process technical information and application data as necessary to operate the website.
6.2 Payment Providers
We may use Paddle to process purchases, manage subscriptions, and support billing-related services.
Paddle may process personal information under its own privacy notice and applicable contractual arrangements. Depending on the transaction and the role it performs, Paddle may independently determine certain processing activities.
6.3 Database and Technical Service Providers
We may use database, authentication, email delivery, monitoring, or other technical service providers to the extent these services are part of our actual implementation.
These providers may process information on our behalf under appropriate contractual and security arrangements.
6.4 Legal and Security Disclosures
We may disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect the rights and safety of users, investigate suspected fraud, or protect our platform against security threats.
6.5 Business Transfers
If our business or platform is involved in a merger, acquisition, restructuring, or transfer of assets, relevant information may be transferred subject to applicable legal requirements and appropriate safeguards.
We do not sell personal information to third parties in exchange for money. Any additional data-sharing activities that legally qualify as a sale or targeted advertising arrangement will be disclosed and handled as required by applicable law.
7. International Data Transfers
Our service providers may process or store information in countries other than your country of residence.
Where international transfers occur, we will take steps required by applicable law to provide appropriate safeguards, which may include contractual protections, transfer mechanisms, or other legally recognized measures.
The availability of the website in a particular country does not itself guarantee that all information will be stored in that country.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal obligations.
Retention periods depend on the category of information:
- Account information: Generally retained while your account remains active and for a reasonable period afterward when needed for security, dispute resolution, or legal compliance.
- Learning progress: Retained while needed to provide your learning history and related features, subject to applicable deletion requests and legal requirements.
- Payment and transaction records: Retained for the period required for financial records, tax compliance, dispute handling, and other applicable obligations.
- Support communications: Retained for as long as needed to resolve requests and maintain appropriate business records.
- Security logs: Application-level security logs are retained for up to 30 days, and may be kept longer where necessary to investigate a security incident or comply with legal obligations.
- Hosting-provider logs: Retention is controlled by the relevant hosting provider and plan. Vercel runtime log retention varies by plan and configuration and may be shorter than our application-level security log period.
We periodically review retention practices and delete or anonymize information when it is no longer needed, unless continued retention is legally required or otherwise permitted.
9. Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
Depending on our implementation, these measures may include access controls, encrypted connections, secure secret management, authentication safeguards, monitoring, backups, and restricted database access.
No system or method of transmitting information over the internet can be guaranteed completely secure. We therefore cannot promise absolute security.
Please use a strong password where applicable, protect your account credentials, and notify us if you suspect unauthorized access to your account.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information.
- Request restriction of certain processing activities.
- Object to certain processing activities.
- Request a portable copy of eligible personal information.
- Withdraw consent where processing relies on consent.
- Lodge a complaint with a competent data protection authority.
These rights are subject to applicable legal conditions and exceptions. For example, we may need to retain certain transaction records to meet legal obligations even if you request account deletion.
To exercise your rights, contact us using the contact information published on our website. We may request reasonable information to verify your identity before processing a request.
We aim to respond within the time required by applicable law.
11. Account Deletion
You may request deletion of your QA Masterclass account by contacting us through our published contact channel or using an account deletion feature if one is available.
When we process a valid deletion request, we will delete or anonymize eligible personal information within the period required by law, subject to necessary retention for legal obligations, financial records, security, fraud prevention, and the establishment or defense of legal claims.
Deleting your account may result in the loss of saved learning progress, quiz history, and other account features.
Account deletion does not necessarily cancel an active subscription. You should cancel recurring billing through the applicable subscription management process as well.
12. Children's Privacy
QA Masterclass is intended for people seeking software testing and professional learning resources.
Our services are not knowingly directed toward children below the minimum age applicable to the service in their jurisdiction. We do not knowingly collect personal information from children where doing so would violate applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so we can assess the request and take appropriate action.
13. Third-Party Websites
Our website may contain links to third-party websites, educational resources, or services.
We do not control the privacy practices of independent third parties. When you leave our website, we encourage you to review the applicable privacy notices and terms of those services.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, data practices, service providers, or legal obligations.
The revised version will be published on this page with an updated effective date. Where required by law, we will provide additional notice or obtain consent before implementing material changes.
We encourage you to review this page periodically.
Information from Google sign-in
If you choose to sign in with Google, we receive your Google account ID, your verified email address, and your name from Google. We request only these profile details (the openid, email, and profile scopes).
We use this information only to create or find your QA Masterclass account and to sign you in. We do not use it for advertising, we do not sell it, and we do not share it with third parties, except with service providers that help us run the Service and only as described in section 6.
QA Masterclass's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
You can stop using Google sign-in at any time by removing QA Masterclass's access in your Google account settings, and you can still sign in with your email and password if you set one.
15. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact us using the contact details published on our website.
Website: https://www.qamaster.store
Email: info@qamaster.store